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Customer Reviews.

service

2

1. On both visits landed up in the wrong reception area - this should be made clearer it saves time. 2. My car is still saying tyre pressure should be checked after spending over £700 I feel your team should've done this

21 November 2019

service

5

Same as above:While I was disappointed having the issues with my car in the first place I felt that the customer service representative saved the day by her handling of the issues, and the quality of the workmanship. So that's why I gave 5 stars

21 November 2019

service

5

The lady at Cooper Croydon went out of her way to fix the issue as promptly as possible given the issues that I had at Sytner Sunningdale.

18 November 2019

service

3

My car was in for an MOT, but also showing "service" briefly on startup. I mentioned this when I booked, was told they key would be checked @ the garage. At the garage, my car was booked in for a service, meant a 3 hr wait, not 1 1/2. I wasn't warned

17 November 2019

service

5

10 out of 10

16 November 2019

service

1

Took two visits to fix the problem! First visit they couldn't fix it but changed the windscreen wipers saying they were smearing, car only 8 months old still smeared with new ones? After second visit they commented that the rear wipers were smearing?

15 November 2019

service

3.5

we were told on the phone we'd have a courtesy car whilst ours was being fixed . When dropping off the car to cooper croydon, they had no knowledge that the car had been booked in and no courtesy car was offered .

09 November 2019

service

2.5

Booking service was a nightmare. I had to call on day to make sure was going ahead as had no reminders or contact. From there I had very little input or interaction.

08 November 2019

service

3

Service at bmw isn't good

29 October 2019

sales

5

The salesman was great and I cannot recommend him enough. However upon collection of my car there was no petrol in it and there was a fault with the battery and the Apple car play was not working so a lot of time was wasted rectifying this.

07 October 2019

sales

5

Salesman was very professional as were all the other staff we came into contact with

11 September 2019

service

5

Never had any issues with my car and it's always looked after.

11 September 2019

service

1

I have been treated horrendously